Legal
Privacy policy
How we collect, use, share and protect personal information when you use this website or contact us.
Last updated: 22 July 2026
1. Who is responsible for your information?
Sunshine Group Ltd, operating this website under the trading name Zayenh Mobs, is responsible for the personal information described in this notice. The service is available at zayenhmobs.online.
2. Information we may collect
- Contact details such as your name, telephone number and email address when you provide them.
- Information you choose to give about your mobile requirements or enquiry.
- Records of correspondence, calls, complaints and privacy requests.
- Basic technical and security logs such as IP address, browser type, requested page and timestamp, where generated by our hosting or security services.
3. Why we use information and our lawful bases
| Purpose | Typical lawful basis |
|---|---|
| Respond to an enquiry and provide requested guidance | Steps at your request before a potential contract; legitimate interests in responding to users |
| Pass an enquiry to a participating supplier or service partner | Your request or consent, depending on the circumstances |
| Maintain records, prevent abuse and secure the website | Legitimate interests and legal obligations |
| Handle complaints and legal claims | Legal obligations and legitimate interests |
| Send optional direct marketing | Consent where required; you can withdraw it at any time |
4. Who we may share information with
We may share only the information reasonably needed with hosting, telecommunications, customer-management, professional-adviser and security providers working on our behalf. Where you request an introduction or quote, information may be shared with the relevant participating supplier or service partner. We do not sell personal information as a standalone database.
5. International transfers
Some service providers may process information outside the UK. Where this happens, we seek to use an appropriate legal transfer mechanism and contractual safeguards as required.
6. How long we keep information
Enquiry records are normally kept for up to 24 months. Complaint, transaction or legal records may be retained for longer where reasonably necessary to meet legal, accounting or dispute-resolution requirements. Security logs are generally kept for shorter periods unless an incident requires investigation.
7. Your rights
Depending on the circumstances, you may have rights to access, correct, erase, restrict or object to use of your information, and to request portability. Where processing relies on consent, you may withdraw it without affecting earlier lawful processing.
8. Direct marketing
We do not require marketing consent as a condition of receiving comparison guidance. You may opt out of marketing at any time by using the details in the message or contacting us. We will keep a minimal suppression record where needed to respect your preference.
9. Security
We use reasonable organisational and technical measures designed to protect personal information. No internet service can guarantee absolute security, so please do not send passwords, full payment-card details or sensitive authentication information.
10. Complaints about privacy
Contact us first at info@zayenhmobs.online. You may also complain to the UK Information Commissioner's Office if you remain dissatisfied.
11. Changes
We may update this policy when our services, suppliers or legal obligations change. The updated date will be shown above.